Virtual consultation plus weekday messaging
Ongoing WhatsApp
feeding support
Feeding questions often arise between appointments. This service combines a full virtual consultation with ongoing weekday messaging, so we can review how the plan is working and respond as things change.
- At booking
- £75
- First weekly charge
- 7 days after the consultation
- Then
- £50 weekly until cancelled
- Messaging hours
- Mon–Fri, 08:00–20:00
What is included
The service begins with a 60-minute virtual consultation on Microsoft Teams. This gives us enough context to understand your feeding situation and agree an initial plan before messaging support begins.
- One 60-minute virtual consultation
- Weekday WhatsApp support from 08:00–20:00
- A usual response target of within two hours during support hours
- Plan review and practical guidance as questions arise
How weekly payment works
Choose a slot in Calendly first. It remains provisional until Stripe confirms the £75 payment. One Stripe authorisation charges £75 at booking for the 60-minute virtual consultation and first week of weekday WhatsApp support.
Stripe then charges £50 automatically seven days after the consultation. The £50 weekly billing cycle continues each week until you cancel.
To stop the next renewal, email hello@sarahstrasberg.co.uk before it is due. Cancellation takes effect at the end of the current paid week, so no further weekly payments will be taken. The full cancellation and refund terms are linked below.
Using WhatsApp safely
WhatsApp is used for ongoing support, not emergency or diagnostic medical care. Messages are answered during the stated weekday hours, and the two-hour response time is a service target rather than an emergency response guarantee.
If you or your baby may need urgent medical help, contact the appropriate healthcare professional, NHS 111 or 999 rather than waiting for a WhatsApp response.
What messaging can cover
Messaging is most useful for reviewing progress, clarifying the agreed plan, discussing feeding or expressing patterns and deciding whether a further consultation or medical review may be helpful. It does not replace an assessment where one is needed.
Ongoing WhatsApp Feeding Support
Frequently asked
questions.
When is my Calendly slot confirmed?
The slot remains provisional until Stripe confirms the £75 payment made at booking.
Is the £50 payment automatic?
Yes. One Stripe authorisation covers the £75 payment at booking and automatic weekly billing. The first £50 charge is taken seven days after the consultation, then £50 is charged each week until the subscription is cancelled.
Are messages answered at weekends?
The stated support hours are Monday to Friday, 08:00–20:00. Weekend messages are not covered by the two-hour response target.
What does ‘usually within two hours’ mean?
It is the normal response aim during support hours, not a guaranteed emergency response time. Urgent medical concerns should be directed to appropriate healthcare or emergency services.
Can I use WhatsApp instead of having a consultation?
No. The service starts with a 60-minute virtual session so that ongoing advice is based on a proper understanding of your situation.
Ready when you are
Choose a time
that works for you.
Choose a slot in Calendly. It remains provisional until Stripe confirms the £75 payment. One Stripe authorisation covers that payment and automatic billing of £50 per week. The first weekly charge is taken seven days after the consultation, then weekly until cancelled.
Lactation support is not emergency care or a diagnostic medical service. If you have urgent concerns about your or your baby’s health, contact an appropriate NHS service.